This Privacy Policy explains what information Holistic Homes Architecture, P.C. ("we", "us") collects through holistichomesarchitecture.com and our services, how we use it, and the choices you have. We collect only what we need to respond to you, provide our services and send the Thrive at Home Circle newsletter you sign up for.
Information We Collect
Contact form: your name, phone number, email address and the project description you write. Thrive at Home Circle sign-up: your email address. Consultations and services: information you choose to share about your home, family needs and project, including photos, videos, documents and details shared during in-person or virtual walkthroughs. Payments: payments are processed by a third-party payment service. We do not receive or store your full card or bank account numbers. Website technical data: like most websites, our hosting provider automatically records basic server logs, such as IP address, browser type, pages visited and the date and time of the visit, to keep the website running and secure.
How We Use Your Information
We use your information to respond to your inquiries, schedule and provide consultations and services, send invoices and service communications, send the Thrive at Home Circle newsletter if you have subscribed, and maintain and improve the website.
Thrive at Home Circle Newsletter
Newsletter subscriptions are managed through Brevo, an email marketing service that stores subscriber email addresses on our behalf. Every newsletter includes an unsubscribe link, and you can unsubscribe at any time. You can also email us to be removed.
Testimonials, Photographs and Project Images
With your permission, we may share your feedback about our services as a testimonial, without your name or other identifying details. As described in our client agreements, we may also share photographs or videos of a home without identifying details, as well as drawings and renderings, which remain our intellectual property.
Health-Related Information
We do not request or require medical or health information. If you choose to mention details such as a pregnancy or allergies, we use them only as context for recommendations about your home environment, keep them confidential, and never sell them or use them for advertising. Our services are not medical services; please see our Disclaimer.
Sharing Your Information
We do not sell, rent or trade your personal information, and we do not buy personal information from other companies. We do not use your information for advertising. We share information only with service providers that help us run our business, such as our email provider, Brevo, our payment service and our website hosting provider, and only as needed for them to provide their services. We may also disclose information if required by law.
Cookies, Analytics and Third-Party Services
We do not use advertising cookies or analytics tracking code on this website. We use Google Search Console and Bing Webmaster Tools, which give us general information about how our pages appear in search results and do not collect information you enter on our website. The website loads fonts from Google Fonts and may use Google services such as reCAPTCHA on forms or Google Maps, so your browser connects to Google servers, which receive your IP address and may set their own cookies under Google's privacy policy. Our website does not respond to Do Not Track browser signals, because we do not track visitors across websites.
Links to Other Websites
This website links to other websites, such as social media, event pages and resources. We are not responsible for the content or privacy practices of those websites, and we encourage you to read their privacy policies.
How Long We Keep Information and How We Protect It
We keep information only as long as needed for the purposes described here, for our business records, or as required by law. We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is completely secure.
Your Choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you newsletters, by emailing connect@holistichomesarchitecture.com. We will respond within a reasonable time.
Children's Privacy
This website and our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the bottom of this page shows when it was last revised.
